Bristow Helicopters aims to provide the safest and most efficient
helicopter services and aviation support worldwide. We will achieve this
by focusing on and committing to working in innovative partnerships
with our customers, further developing our highly professional workforce
and expanding our business and extending our horizons.
A career with Bristow offers the opportunity to work with great clients
and some of the most highly regarded experts in the global helicopter
service industry. Throughout its history, Bristow has emphasized
stringent standards of safety, quality, customer satisfaction and the
utmost in business integrity.
Applications are invited from interested candidates for the position of
a Business Support Services Manager at our BATS Office Lagos - Nigeria.
REQUIREMENTS
Must possess a minimum of a Bachelor's degree in Business Administration
or a field closely related to Business Support Services. Other Business
Management qualification(s) will be considered.
Must have at least 7 years' experience in a similar position from a multi-national organization.
Must have strong communication skills.
Must have high work ethics and ability to work with no Supervision.
KEY COMPETENCIES AND SKILLS
Customer Responsiveness; Revenue Growth
Effective Leadership; Integrity
Team Development; Planning, clear and effective communication
Project Strategy; Control & Coordination
Conflict Management; Negotiation
Performance Measurement
Formulate and administer policies and budgets
Interpret and make sound decisions in accordance with laws, regulations and policies.
BASIC FUNCTION
Responsible for overseeing the day-to-day management of IT, Facilities,
Security, Travel and Purchasing departments in order to achieve maximum
efficiency and value. Role holder will therefore, supervise the delivery
of critical support services in WASBU including overseeing the
maintenance of residential buildings in Port Harcourt and Bristow
Residential Compound in Lagos.
This typically includes direct oversight of technical or service
personnel, facility maintenance, workplace safety and generally ensuring
that workers have the resources they need to get their job done.
Management and documentation of all lease and facility contracts.
KEY TASK / RESPONSIBILITIES
Responsible for providing high quality, up-to-date documentation for all service arrangements, motivating and guiding a team.
Seeking out, establishing and maintaining relationships with operational
contacts within each client, ensuring all accounts and contract details
are up-to-date.
Investigating Technical issues; accurately recording service times, job costing and invoicing of the Facilities.
Escalating operational issues to senior management; proactively developing and retaining key customer accounts.
Carrying out quarterly billing checks and inventory audits; arranging
for arranging for all outstanding debts to be collected within due time
and contract payment terms are adhered to.
Analysis and collation of data to plan and manage both projects and systems.
Cost reduction by focusing on BVA; implementing corrective action should inadequate performance occur.
Responsible for all facilities work and future plan for facility
projects and also assisting in the development of Client Promise Policy
for the Company.
CLICK LINK TO APPLY
https://bristowgroup.taleo.net/careersection/2/jobdetail.ftl?job=WAS00245
DUE DATE: 3rd October, 2013
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