Job description
The closing date for this position is Wednesday, 13 November 2013.
Develop and Implement the Quality, Environment and Safety Plans for the
plants, distribution centers and market place for given territory as per
the Business Unit QSE goals, the acceleration of the Quality
improvement across the supply chain, the Implementation of The Coca-Cola
Operational Requirements (KORE) for Quality, Environment and Health
& Safety in the Bottling Plants, Distribution centers and market
place and ensuring 100% compliance to Company and Business Unit QSE
related Policies, requirements and specifications.
Coach and lead the QSE team at bottling plants and optimize their
activities so that they can positively and significantly impact quality
performance results.
Champion and support the bottling plants in order to accelerate the QSE
improvement in all its aspects, eliminating potential technical business
risks and achieving excellence in the bottling plants processes. This
will require very close working with Bottler Management and staff in
order to identify all improvement opportunities and set accurate and
detailed corrective action plans.
Key Duties and Responsibilities
Quality Improvement – 25%
Develop and Implement an Annual Quality Improvement Plan for each bottling plant and Co-Packer in territory
Accelerate the improvement of product, package and fountain quality
indicators targeting the aspirational goal of 100% Product Quality
conformance.
Accelerate the implementation of KORE in the Bottling Plants,
Distribution centers and Market place and regularly evaluating the
effectiveness of the plan and adjusting it as needed.
Ensure Trade sampling program is properly executed in sales territories
under responsibility and proceed to its regular assessment and ensure
Quality measures (QM) reference data is regularly reviewed and updated.
Develop and implement Quality improvement plan for each of the fountain
and hot beverage machines in the market place to eliminate risks and
improve quality and hygiene scores
QSE Compliance – 35%
Influence the bottling and co-packer plant management by pre-assessing
the plants on a regular basis and developing the corrective action plans
to meet KORE requirements and plants are audit ready all the time
Review bottling and co-packer plants and ingredients suppliersaudits
reports and ensure all issues reported are properly investigated,
addressed through detailed corrective action plans and resolved in
reasonable time and validate effectiveness of each corrective action
plan.
Ensure continuous improvement on QSE compliance along the maturity
continuum by working effectively with the bottling and co-packer plant
management to get international certifications e.g., ISO 9001, 14001,
OHSAS 18001 & FSSC 22001 and like for their plants and distribution
centers
GMP and Food safety being the focus work with bottling and co-packer
management to improve the operations to world class standards and put in
systems for sustainability for longer term.
Work with bottling and co-packer management to continuously meet TCCCs
requirements within their operations as updated from time to time by the
company
Data Reporting – 10%
Work closely with the bottler and co-packer teams to ensure timely
consolidation and distribution of reports to key stakeholders (e.g.,
Quality Measures, Out of Specification, Analysis and Corrective Action
Plans, Audit Pre-assessment report etc..)
Work with bottler and co-packer teams to collect TCCC required
sustainability data e.g., water use ratio, energy use ratio, safety
performance, wastewater performance and additional from time to time
required
Systems Implementation – 5%
Prioritize the implementation of the Quality Assurance Programs and
Techniques in the manufacturing sites so that the cycle of continuous
improvement is built in the system through 5S, SPC, OE etc
Supplier Management – 5%
Ensure all ingredients suppliers comply with KORE requirements
Support approval of auxiliary material suppliers e.g. chemicals for
bottler washers, conveyors, caustic soda, Cleaning in Place (CIP)
chemicals
Commercialization – 5%
Provide input and support to product and package launches to ensure the
quality of all new product/package launches are done as per TCCC
requirements
Identify new technologies and processes to improve existing bottling
operation and provide support in installation / commercialization
Risk Management – 10%
Evaluate business technical risks across the value chain processes
including suppliers, bottlers, Co-Packers and distribution and develop
and implement required action plans to ensure full compliance to Company
Policies and requirements so that potential risks are prevented.
Closely work with bottling plants and Co-Packers to develop and
implement preventive and corrective action plans and ensure their
regular effectiveness evaluation. Ensure Statistical Process Control
(SPC) programs are effectively implemented in all operations and
regularly performed, analyzed and corrective actions taken.
Capability Building – 5%
Closely work with the bottling plants, co-packer plants and Business
Unit Technical CapabilityManager to identify training needs for bottler
staff and provide direction and support in order to achieve high
standards and excellence at the plants. Prioritize the development areas
based on the business need e.g. Stills, Quality improvement tools, Good
Manufacturing Practices (GMP’s), Consumer complaints, etc
Create quality ownership at all levels of the bottler through setting up
the necessary awareness programs and management routines.
Financial /Job Scope
TBC
Organizational Impact/Influence
Within Company: Franchise Technical Manager, Technical Services Manager ,
Franchise Operations Teams, Technical Central – Stewardship Manager,
Technical Operations Manager, Packaging manager , Supplier Manager,
Capabilities Manager, Program and System Manager, SRA, Bottler Technical
and Quality Teams, Technical Analyst, Africa Technical Centre (ATC),
Company Analytical Laboratories ,
Outside Company: Bottler Management, Co-packers, Suppliers, External
Analytical Laboratories, trade sampling agents, distributors, Subject
Matter Experts/Consultants
Supervisory Responsibilities: No
Related Job Requirements/Qualifications
Technical Skills:
Strong technical understanding with deep knowledge of Good Manufacturing
Practices, Quality Assurance Principles, Laboratory Testing and
applicable Systems and Programs
Problem Analysis/ Problem Solving: Forming an opinion or making a
decision through careful testing of assumptions and facts; taking action
that is consistent with available facts, constraints, and probable
consequences.
Good knowledge on business management systems : ISO 9000, 14000, 18000 and Food Safety Systems - FSSC 22000
Supplier Development: Using knowledge of supplier manufacturing
processes to influence and guide them in improving and developing their
process capability
Strong understanding of Governance requirements and Code of Business Conduct
Basic Project Management: Knowledge of project management principles and
the ability to apply the principles, tools and techniques to
develop/plan, manage or execute projects or work plans to ensure
successful completion (e.g. on time, within budget).
Risk Analysis/Management: Knowledge of and ability to manage the risk analysis/management
Basic Packaging: Basic knowledge of Packaging materials and the related production processes.
Knowledge of KORE - application of TCCC related policies, principles and standards will be an added advantage
Generic Competencies: Competencies (Leader of Self)
Drives Innovative Business Improvements
Balances Immediate and Long-Term Priorities
Delivers Results
Imports and Exports Good Ideas
Develops and Inspires Others
Lives the Values
Required Experience
At least 8 years’ relevant experience in the Food Industry, preferably
in the beverage/dairy sector. Bottler experience would be an added
advantage
Education Requirements
Bachelor degree or equivalent in engineering or Science: Food Science
& Technology, Chemistry, Chemical Engineering, Biochemistry,
Microbiology or related disciplines.
Fluent in English. French will be an added advantage
Cultural Diversity
Ability to balance interaction at multiple levels from Franchise Teams
to suppliers to distributors requires cultural sensitivity
Work effectively in a challenging Franchise environment building alignment whilst also managing the TCCC business agenda
Cultural diversity specifics will depend on assigned geography characteristics
Analysis
Very wide and diverse bottler system with significant capability
challenges in most areas, both management and operational: Success
requires major system alignment
Significant variation in Technology and People Capability
Major challenges in mitigating risk – particularly in resources (water, processing, auxiliary materials etc.)
Sub-optimal infrastructure
Judgement and Decision Making
Full responsibility for the delivery of Quality , environmental and safety issues (see key responsibilities)
Provides input into ABP and SBP development and execution at Franchise level
Impact: Out of Stock ( OOS), Loss of Revenue, Customer Dissatisfaction, Loss of Confidence in Brand, Product Recall
Working Conditions;
As per assigned geography
Travel Requirements
Significant travel required: 50% to 60% of time
At The Coca-Cola Company you can cultivate your career in a challenging
and dynamic environment. We are the largest manufacturer and distributor
of nonalcoholic drinks in the world-selling more than 1 billion drinks a
day. Unlock your full potential with
a future-focused company that is known and respected throughout the world.
APPLY HERE
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