Airtel Nigeria (Airtel Networks Limited), a leading mobile
telecommunication services provider in Nigeria currently recruit for the
position of a Data Analyst. Airtel Africa Group, is committed to
providing innovative, exciting, affordable and quality mobile services
to Nigerians, giving them the freedom to communicate, rise above their
daily challenges and drive economic and social development. The company
made history on August 5, 2001 by becoming the first telecoms operator
to launch commercial GSM services in Nigeria and has scored a series of
many "firsts" in the highly competitive Nigerian telecommunications
market including the first to introduce toll-free 24-hour customer care;
first to launch service in all the six geo-political zones in the
country; first to introduce affordable recharge denominations; first to
introduce monthly free SMS and first to introduce monthly airtime bonus.
A truly innovative company, Airtel has showed resilience, charting new
paths in meeting the demands and needs of its esteemed stakeholders and
enhancing distribution as well as providing affordable services to
empower more nigerians.
In Nigeria, Airtel is working tirelessly to live up to an ambitious
vision of being the most loved brand in the daily lives of Nigerians as
it offers a superior brand experience and a portfolio of innovative
products & services ranging from exciting voice solutions to
inventive data packages and mobile broadband.
Airtel Nigeria is recruiting to fill the position of:
Job Title: Data Analyst
Location: Lagos
Job description
Data analyst role focuses on:
Usage & Retention Campaigns Monitoring which includes providing
intelligent customer base for U&R, Segment and product campaigns,
generating target group and control group for each campaign, providing
KPIs (MoU, Revenue, Top-up, Customer Numberand Balance) based report on
each Retention Campaign, developing Customer Language Options for
campaigns, determining the root cause of the campaign analysis trend per
Segment and producing Continue/Discontinue Report.
Customer Analysis which includes providing customer behavioral analysis,
Leg of Usage and aggregate usage analysis, tracking the interaction
between bonus and paid MoU. Relate customers to the defined customer
profiles and segments.
Reporting which includes providing daily, weekly and monthly Campaign Performance reports and management report.
Customer life cycle management and customer value management which
includes updating the KPI performance of the new customers, existing
customers and inactive customers, capturing the impact of the KPI
performance of customers as they move in the different stage of the
customer lifecycle and determining the impact of Retention Campaigns in
the Customer Lifecycle
Business Analysis which includes determining the relationship between
usage & retention and marketing campaigns determining the factors
affecting usage and inactivity trend, environmental scanning and report
on the relationship between the environmental activities and usage trend
Desired Skills and Experience
To perform this job successfully, an individual must be able to (click continue link for more info)
perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Education and Experience
Requires any university degree, working Knowledge of SQL and data
analysis skill with 3 yearwork experience (inclusive of NYSC experience)
in data analysis. Telecommunications industry experience is an added
advantage.
Other requirements:
Strong numeric ability
Surveys, research and Trending skills
Strong Interpersonal Skills & People Centric.
Good observatory skills
Can do spirit
Ability to multi-task
Ability to work under pressure
Application Closing Date
10th October, 2013
How to Apply
Interested and qualified candidates should:
Click here to apply online
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